Privacy Policy
How GreenTech Mechanical collects, uses, and protects your information when you use our website, forms, phone, email, and text messaging services.
Effective date: August 3, 2026 · Last updated: August 3, 2026
1. Who We Are
This Privacy Policy applies to GreenTech Mechanical Heating and Air Conditioning Repair ("GreenTech," "we," "us," or "our"), located in Simpsonville, SC. Our website is https://greentechmechanical.com/.
We provide residential and commercial HVAC repair, installation, maintenance, and related services across Simpsonville, Greenville, and the Upstate of South Carolina.
Questions about this policy: call (864) 252-2900 or use our contact page.
2. Scope
This policy covers personal information we collect when you:
- Visit or use our website
- Submit a contact, estimate, or service form
- Call, email, or text us
- Opt in to receive SMS/text messages from GreenTech
- Schedule service, request maintenance plan information, or become a customer
- Interact with our online booking or lead forms
By using our website or providing your information, you agree to this Privacy Policy. If you do not agree, please do not use the site or submit personal information.
3. Information We Collect
Information you provide
- Name and contact details (phone, email, mailing or service address)
- Service details (system type, issue description, preferred appointment times)
- Messages you send through forms, email, phone, or text
- Billing and payment-related details needed to complete a job (processed as needed for service)
- Veteran discount verification details when you request that offer
- Marketing or SMS consent choices when you opt in
Information collected automatically
- IP address, browser type, device type, and general location derived from IP
- Pages viewed, referring URL, and approximate visit timing
- Cookies, pixels, and similar technologies used for site function, analytics, and advertising measurement where enabled
Information from service providers
We may receive information from tools that help us run the business, such as form and CRM platforms, phone systems, scheduling tools, payment processors, and website hosting providers.
4. How We Use Your Information
We use personal information to:
- Respond to service requests, estimates, and emergency calls
- Schedule, confirm, and complete HVAC appointments
- Provide maintenance plan information and customer support
- Process payments and maintain service records
- Send appointment reminders, follow-ups, and service-related messages
- Send marketing messages only when you have opted in
- Improve our website, customer experience, and operations
- Comply with legal, safety, insurance, and accounting requirements
- Prevent fraud, abuse, and security incidents
5. Text Messaging / SMS Privacy Policy
SMS consent, use, and your rights
If you provide your mobile number and consent to text messaging, GreenTech may send SMS/text messages related to your inquiry or account. Message types may include appointment confirmations, reminders, dispatch updates, service follow-ups, maintenance plan notices, and (only if you separately opt in) promotional offers.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors that help us deliver the messaging service (for example, our SMS/CRM platform), and only as needed to provide that service.
- Opt in: You may opt in by submitting a web form that includes SMS consent language, by verbal consent during a call when permitted, or by another clear affirmative method we provide.
- Message frequency: Message frequency varies based on your service activity and preferences.
- Message and data rates: Message and data rates may apply. Check your wireless plan for details.
- Opt out anytime: Reply STOP to cancel. You may also request removal by calling (864) 252-2900. After opting out, you may receive one confirmation message.
- Help: Reply HELP for help, or call (864) 252-2900.
- Carriers: Carriers are not liable for delayed or undelivered messages.
Consent to receive texts is not a condition of purchasing goods or services. You may still call us or use the website without opting into marketing SMS.
6. How We Share Information
We do not sell your personal information. We may share information only as needed with:
- Service providers that help us operate (website hosting, form/CRM tools, SMS delivery, analytics, payment processing, email, and IT support), under obligations to protect the data
- Professional advisors such as accountants, insurers, or legal counsel when required
- Authorities when required by law, court order, or to protect rights, safety, and security
- Business transfers if we are involved in a merger, acquisition, or asset sale, subject to this policy's protections where applicable
We do not share SMS opt-in consent or mobile numbers with third parties for their own marketing.
7. Cookies and Website Technologies
Our site may use cookies and similar technologies to keep the site working, remember preferences, understand traffic, and measure marketing performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
Third-party tools embedded on the site (such as contact forms or analytics) may set their own cookies under their policies.
8. Analytics and Advertising
We may use analytics services to understand how visitors use the site. We may also use advertising or remarketing tools that help us reach people who have visited our site. These tools may collect device and browsing data according to their own privacy policies. You can limit some tracking through browser settings and industry opt-out tools where available.
9. Data Retention
We keep personal information only as long as needed for the purposes described above, including service history, warranty and maintenance records, legal and accounting obligations, and dispute resolution. When information is no longer needed, we delete or de-identify it when reasonably practical.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure. If you believe your information has been compromised in connection with GreenTech, contact us right away at (864) 252-2900.
11. Your Choices and Rights
Depending on applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of information we no longer need to retain
- Opt out of marketing emails or SMS (STOP for texts; unsubscribe links for email)
- Limit certain cookie or tracking technologies through your browser
To make a request, call (864) 252-2900 or contact us through the website. We may need to verify your identity before fulfilling a request.
12. Do Not Track
Some browsers send "Do Not Track" signals. Our site does not currently respond to every DNT signal in a uniform way because there is no consistent industry standard. You can still manage cookies and marketing preferences as described above.
13. Children's Privacy
Our website and services are intended for adults and property decision-makers. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.
14. Third-Party Links
Our site may link to third-party websites or tools. Their privacy practices are governed by their own policies. We are not responsible for content or privacy practices outside greentechmechanical.com.
15. State and Federal Compliance Notes
We aim to follow applicable U.S. privacy and communications rules for a local service business, including reasonable notice, consent for marketing communications, and SMS consent requirements under the Telephone Consumer Protection Act (TCPA) and related guidance where applicable.
This policy is provided for transparency and website compliance. It is not formal legal advice. If your business has specific insurance, franchise, or state requirements, have an attorney review these terms.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the website after updates means you accept the revised policy.
17. Contact Us
GreenTech Mechanical Heating and Air Conditioning Repair
located in Simpsonville, SC
Phone: (864) 252-2900
Website: greentechmechanical.com
Related: Terms and Conditions · Contact
Questions About Your Data?
Call GreenTech and we will help with privacy or SMS opt-out requests.
Call (864) 252-2900 Contact Us